Privacy Policy

1. Introduction

Welcome to Uonex (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://www.uonex.store (the “Site”). By using the Site, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal data when you interact with the Site:

• Name, email address, phone number, and mailing address.
• Payment information (processed by third‑party payment providers).
• Account credentials such as usernames and passwords.

2.2 Non‑Personal Information

We automatically receive certain technical information about your device and browsing activity, including IP address, browser type, operating system, pages visited, and referral URLs.

3. How We Use Your Information

We use the collected data for legitimate business purposes, including:

• Processing orders, payments, and deliveries.
• Providing customer support and responding to inquiries.
• Sending order confirmations, shipping updates, and transactional communications.
• Sending marketing communications, if you have opted in.
• Improving the Site, analyzing usage trends, and preventing fraud.

4. Sharing and Disclosure

We may share your information with:

• Service providers that perform order fulfillment, payment processing, shipping, and email delivery.
• Legal authorities when required by law or to protect our rights.
• Affiliates or subsidiaries for internal business purposes, provided they adhere to this Privacy Policy.

We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, remember preferences, and analyze traffic. You can manage cookie settings through your browser, but disabling cookies may affect certain Site functionalities.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing activities.
• Withdraw consent for marketing communications at any time.
• Request a copy of your data in a portable format.

To exercise these rights, please contact us using the information provided below.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

The Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the data.

10. International Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on the Site with an updated “Effective Date”. Your continued use of the Site after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +1 (917) 358-7990
• Address: 462 Northwest 2nd Street, New York, New York 10031, United States